How credits work
Understand usage and top up your organisation.

Quick steps
- 1Open usage summary and check remaining credits.
- 2Estimate consultations per cohort.
- 3Top up before high-volume teaching windows.
- 4Review heavy users and unusual session patterns.
Credits are consumed through consultation activity. Session length and frequency can move balances quickly during practical modules.
- Review weekly usage trend.
- Set guardrail limit for each module.
- Top up in advance of assessment periods.
- Report sudden spikes to admin for follow-up.
A stable forecasting rhythm prevents last-minute access interruptions.
Did this help?
If you're still stuck, email hello@simpatient.co.uk.
