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How credits work

Understand usage and top up your organisation.

Organisation overview used to review usage and credits.
Track usage trend so credits are always planned before teaching starts.

Quick steps

  1. 1Open usage summary and check remaining credits.
  2. 2Estimate consultations per cohort.
  3. 3Top up before high-volume teaching windows.
  4. 4Review heavy users and unusual session patterns.

Credits are consumed through consultation activity. Session length and frequency can move balances quickly during practical modules.

  1. Review weekly usage trend.
  2. Set guardrail limit for each module.
  3. Top up in advance of assessment periods.
  4. Report sudden spikes to admin for follow-up.
A stable forecasting rhythm prevents last-minute access interruptions.

Did this help?

If you're still stuck, email hello@simpatient.co.uk.