Roles explained
Owner, Administrator, Author, and Learner.

Use role assignment as the first step in support prevention.
Owner
Can configure core settings, billing, and governance.
Administrator
Runs day-to-day user and group operations.
Author
Builds scenarios, adjusts rubrics, and supports teaching quality.
Learner
Practices in assigned scenarios and completes reflection/feedback flow.
If actions are blocked, check role first before technical troubleshooting.
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